Direct Xpress is an 18-month comprehensive analysis of GRTA’s Xpress regional commuter coach service intended to examine the existing service and identify opportunities to improve the value of Xpress for the region’s commuters. This page serves as a repository for public documents related to the program, including proposed recommended service changes, analyses of existing service conditions and market travel demand, survey results, and presentations to the GRTA Board.
- Read about the role of public input in Direct Xpress here.
- For more information about Direct Xpress, please visit the Direct Xpress homepage.
The GRTA Board adopted a Board Resolution and the Direct Xpress Service Plan documents at the August 12, 2015 meeting. With adoption complete, GRTA staff will begin implementation of the Horizon 1 Service Plan, create an implementation strategy for the Horizons 2 & 3 Service Plan, and work to mitigate and address customer concerns related to the implementation of Direct Xpress.
Direct Xpress Horizon 1 Service Plan
The Direct Xpress Horizon 1 Service Plan is a set of cost-neutral recommendations designed to increase the total ridership of Xpress by making the existing service more reliable, effective, and easier to understand; matching service levels to existing and projected demand; and expanding service to new employment destinations. The earliest any of these recommendations will be implemented is in spring 2016. Prior to finalizing implementation of the recommendations and schedules, additional public outreach will be necessary. The Direct Xpress Horizon 1 Service Plan received Board approval in August 2015.
Direct Xpress Horizons 2 & 3 Service Plan
Direct Xpress Horizons 2 & 3 Service Plan is a set of recommendations designed to respond to anticipated growth in the commuter market, leverage the travel time savings opportunity from the Georgia’s Express Lanes Managed Lane System, and expand to serve more riders through dedicated airport service, added capacity at park-and-ride lots, additional commuter service, and new midday and evening service to major regional destinations. The Direct Xpress Horizons 2 & 3 Service Plan received Board approval in August 2015.
Market Travel Demand Analysis
This memorandum summarizes the travel demand data analysis and results and identifies a series of markets that may successfully accommodate regional commuter services.
Existing Conditions Report
These documents describe and analyze the existing conditions of GRTA Xpress. The document identifies some of the unmet needs and opportunities in the region as well as providing an overview of the GRTA system, current and past ridership and operating statistics, a review of existing regional plans and documents, and an analysis of the service area’s population and demographic characteristics.
Detailed description of Xpress route characteristics (2MB)
Detailed analysis of route performance characteristics (5.1MB)
Maps of each route and associated stop-by-stop boarding activity (10MB)
Copy of the on-board survey used as part of the study
Presentations to the GRTA Board
Presentations have been made to the GRTA Board over the course of the study which provide updates on study progress and findings. The following links provide copies of the presentations given since the study’s inception. Video recordings of GRTA board meetings (as of November 2014) can be found here.
Presentation given to the GRTA Board by Deputy Executive Director and Chief Counsel Kirk Fjelstul describing final Direct Xpress recommendations.
Presentation given to the GRTA Board by Project Manager Laura Beall describing final short and long-term recommendations.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann describing the adjusted short and long-term recommendations.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann describing the fare analysis and contract consolidation analysis.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann describing revised short and long-term recommendations and analysis of potential future markets.
Presentation given to the GRTA Board by Project Manager Laura Beall providing an update on project status, including recommendations themes and online survey.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann describing preliminary short-term recommendations for Xpress.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann describing “quick wins” or shorter-term service improvements that could be implemented to improve current service and to serve demand in new markets.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann on August 13, 2014 providing a general overview of potential future standards that could be applied to GRTA Xpress services.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann on June 11th 2014 provides a general update of the Direct Xpress study including an analysis of the system’s existing conditions and on-board customer survey.
Presentation given to the GRTA Board by Nelson\Nygaard Project Manager Thomas Wittmann on March 12th 2014 provides a general overview and description of the Direct Xpress study.
Presentations to the Technical Advisory Committee
The Technical Advisory Committee (TAC) is a group formed specifically for the Direct Xpress study. The TAC is composed of various organizations that provide technical, operational, and policy input related to GRTA Xpress service.